Frequently Asked Questions about AgroTrading

AgroTrading is a European B2B digital platform designed as a professional hub that connects verified companies for sales, purchases and direct collaborations, in an organized environment, without transaction commissions and without financial intermediation.

AgroTrading does not function as a classic marketplace. The platform combines specialized marketplaces with the structure of a B2B network, oriented towards recurring collaborations and long-term commercial relationships.

The platform does not represent the parties, does not negotiate on their behalf and does not influence commercial decisions. Contractual and commercial relationships take place directly between companies.

By joining AgroTrading, companies benefit from:

In AgroTrading, transactions take place directly between partners, without fees or commissions charged by the platform. The platform model is based on subscriptions, which provide access to the features available in the chosen plan.

The displayed subscription price is final. There are no hidden fees or additional commissions. AgroTrading does not charge commissions on transactions and does not intermediate payments.

The platform does not manage funds, does not process payments and does not intervene in the financial relationship between partners.

Financial responsibility belongs exclusively to the companies involved in the collaboration. Each company issues invoices and collects directly from the partner.

Subscription payment can be made by bank transfer or online card (Visa, Mastercard). Online payment processing is done through Stripe, in compliance with PCI-DSS security standards.

Access to AgroTrading is based on invitation and validation.

Complete the invitation form. After validation, you receive access to the platform and select the appropriate subscription.

Requesting an invitation represents the access request. Account activation takes place only after the request is evaluated and the organization is accepted.

The validation process analyzes legal existence, economic activity, contact details and the organization's relevance to the AgroTrading ecosystem.

Normally, the verification process takes 2-3 business days. You will be notified by email as soon as your organization is approved.

The company must be a registered legal entity with real economic activity. The representative must be a person authorized to represent the company. Each request is evaluated objectively.

After validation, you receive invitations that you can send to companies, agents or NGOs. You can track the status of invitations (used, pending or expired).

AgroTrading is organized into specialized marketplaces, integrated into a unified ecosystem:

All transactions take place directly between partners, without commissions and without platform intervention in prices or delivery conditions.

You can list resources that support economic activity: products, services, stocks, equipment, spaces and infrastructure, depending on marketplace structure and platform rules.

Each listed product can be managed through distinct lots, with information such as: quantity, price, delivery term and expiration date. Products can be associated with warehouses and loading points configured in the account. The system can notify approaching expiration dates, and products close to expiration can be marked for donation.

The AgroTrading platform allows managing multiple commercial identities from a single company account. Each brand can have its own listings, connections and visibility, depending on account structure and chosen subscription.

A commercial identity represents a brand, a business line or a distinct operative entity, centrally managed from the company's main account. Brands remain distinct on the platform.

AgroTrading includes a social network dedicated to collaborations between companies, agents and validated organizations. You can publish opportunities, news or commercial initiatives to your network of connections. Marketplace announcements can also be displayed in your network of connections.

The platform includes two types of communication:

Any user with a valid and active company account on the platform can additionally apply for the sales agent role.

To become a sales agent:

The agent role is not granted automatically.

The agent role is additional and does not affect the company account. Both roles are used from the same account. There is no separate subscription for agents.

Agents earn from commissions negotiated directly with partner companies. AgroTrading does not intervene in setting or managing these commissions. There is no platform-imposed limit on earnings.

The commission contract is concluded directly between the agent and the partner company. AgroTrading is not a party to commercial or commission contracts. The percentage is established exclusively between the parties.

The agent issues the invoice directly to the partner company, according to the agreement between the parties.

There is the possibility to intermediate sales from clients who do not have an AgroTrading account, using a dedicated form for external transactions.

The status can be reviewed and withdrawn in case of non-compliance with platform terms, unprofessional conduct or a prolonged period of inactivity.

Eligible are legally registered, active non-governmental organizations with a clearly defined social mission.

To register your NGO:

NGO accounts operate on a subscription basis.

You can request resources needed to carry out projects: products, services, spaces or infrastructure, depending on needs.

NGOs can publish both donation requests and collaboration or partnership offers, depending on projects.

Resources are offered directly by partner companies to the NGO. Delivery or pickup is established directly between the company and NGO. The platform facilitates connection and communication and does not intermediate physical or monetary donations.

At the request of the donor or platform, summary evidence (reports, photos or documents) regarding donation usage may be required.

Donated products must be used exclusively for the declared purpose. Resale without explicit donor consent is prohibited and may lead to account suspension.

Public institutions can use the AgroTrading platform for connection, communication and collaboration in a professional framework. The platform offers structured visibility, interaction traceability and a dedicated space for B2B relationships, without intervening in legal procedures or public procurement processes.

AgroTrading does not replace official public procurement platforms and does not intervene in regulated procedures. The platform can be used as a complementary tool for information, communication and collaboration between public institutions and validated partners.

Central or local public institutions, authorities, administrative units, subordinate institutions or other public entities can request access, as long as their activity is compatible with the B2B purpose of the platform.

Liberal professionals can use AgroTrading as long as they carry out organized economic activity and can demonstrate a valid professional identity. The platform is intended for B2B collaboration and is not oriented towards individual use without professional context.

Liberal professions refer to professional activities exercised independently or in recognized legal forms, such as consulting, technical, legal, financial, certification, audit, design services or other specialized services compatible with the B2B environment.

The platform allows international interactions, with display in the language selected by the user. Liberal professionals have access to functionalities depending on account type and chosen subscription.

AgroTrading offers display in up to 16 languages, depending on user settings. Available languages: English, Romanian, Polish, Arabic, Bulgarian, German, Greek, Spanish, French, Hungarian, Italian, Dutch, Portuguese, Turkish, Ukrainian, Chinese.

The platform complies with European legislation (GDPR) and uses internal validation and information security processes.

The platform does not offer a testing option or free trial period. Access is available after account validation and subscription activation.

Upgrading to a higher plan is available at any time, and the price difference is calculated pro-rata for the remaining period. Downgrading is only possible at subscription renewal.

The subscription can be cancelled at any time from account settings. No penalty is charged, and the account remains active until the end of the already paid period.